Terms of Service
These Terms of Service ("Terms") govern your use of supertrashpros.com (the "Site") and the junk removal, hauling, and cleanout services ("Services") provided by Super Trash Pros ("we," "us," or "our"). By using the Site, requesting a quote, or booking Services, you agree to these Terms. If you do not agree, please do not use the Site or our Services.
1. Description of Services
Super Trash Pros provides junk removal and related hauling services in McAllen and the surrounding Rio Grande Valley, including but not limited to:
- Furniture removal
- Appliance pickup and disposal
- Full home and estate cleanouts
- Construction and remodel debris removal
- Yard waste and brush hauling
- Commercial and property-management cleanouts
We reserve the right to refuse, modify, or discontinue any Service at any time, with or without notice.
2. Quotes & Estimates
Pricing is based primarily on the volume of material removed and the conditions on site (such as access, stairs, distance from the truck, and the type of items). Any estimate provided by phone, text, email, or web form is preliminary.
The final price is confirmed on site before work begins. By approving the on-site quote, you authorize the work to proceed at the agreed price. Estimates may change if the actual volume, item type, weight, or access conditions differ materially from what was described when the estimate was given.
3. Scheduling, Cancellations & No-Shows
We will make reasonable efforts to arrive within the time window agreed when you book. To cancel or reschedule, please contact us as soon as possible by phone or text at (956) 867-1352.
We reserve the right to charge a reasonable trip fee if our crew arrives on time and is unable to perform the job because the customer is not present, access is denied, the items have already been removed, or the job is materially different from what was described.
4. Payment
Payment is due upon completion of the job unless otherwise agreed in writing in advance. We accept commonly used payment methods as posted at the time of service. Past-due balances may be subject to reasonable collection costs and interest as permitted by Texas law.
5. Items We Will Not Remove
For safety, environmental, and regulatory reasons, we cannot accept or transport certain items, including but not limited to:
- Hazardous waste, household chemicals, paints, solvents, oils, and fuels
- Asbestos or any asbestos-containing material
- Medical, biohazardous, or sharps waste
- Ammunition, explosives, fireworks, and firearms
- Radioactive materials
- Pesticides, herbicides, and contaminated soils
- Any item the law prohibits us from transporting or disposing of
If our crew discovers prohibited items in the load after work has begun, we may decline to remove them, may stop work, and may charge for time spent. You are responsible for the proper disposal of any prohibited items.
6. Property Access & Customer Responsibilities
By booking the Services, you agree to:
- Provide our crew safe and lawful access to the items to be removed
- Clearly identify which items are to be removed and which are to remain
- Disclose any known unsafe conditions or hazards on the property
- Confirm that you are the owner of the items or are otherwise authorized to dispose of them
- Remove or set aside any items of personal, sentimental, or financial value before our arrival
We are not responsible for items that were not clearly identified for retention but were removed in good faith based on your direction or the reasonable judgment of our crew.
7. Limitation of Liability & Disclaimer of Warranties
We perform our Services with reasonable care and skill. To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Services is limited to the amount you paid for the specific job giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption.
Except as expressly stated in these Terms, the Services and Site are provided "as is" and "as available", without warranties of any kind, express or implied. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
8. Indemnification
You agree to indemnify, defend, and hold harmless Super Trash Pros, its owner, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms; (b) your direction to remove items you did not own or were not authorized to dispose of; or (c) any prohibited items you provided for removal.
9. Governing Law & Venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Hidalgo County, Texas, and you consent to the personal jurisdiction of those courts.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.
11. Contact
Questions about these Terms or our Services? Get in touch: